Work / Adyam · operations console

Adyam at a furniture brand

For

DZYN Furnitures: sales, production and dispatch

What we built

WhatsApp inbox and leads, orders, tasks, quotes, dispatch tracking, reports, AI assistant

Result

One screen for the whole team, connected to the store

AAdyam

Inbox12

Orders48

Tracking31

Dispatch

Reports

Y•••• R.

Orders48 open · 12 awaiting paymentSearch

OrderCustomerItemsAmountPaymentStatus

#10••9Ra•••• S.Teak side table ×1$420Awaiting 50%Quoted

#10••8J••• LeeDining set ×1$1,2•0PaidShipped

#10••7Me••• K.Mandir, walnut ×1₹18,•00CODPacked

#10••6A•••• PatelBookshelf ×2₹41,•00PaidSourcing

#10••5S••• FernandesConsole table ×1£3•0PaidDelivered

#10••4L••• MoreauBar stools ×4€6•0RefundReturned

The problem

What the client started with.

Leads in WhatsApp, orders in Shopify, tasks in a spreadsheet, and nobody sure what was due today. Off-the-shelf CRMs did not match how a made-to-order team works.

How it works

The parts and how they connect.

01Shopify orders and WhatsApp chats land in one inbox

02Each order becomes tasks with owners and a daily plan

03Quotes, payments and dispatch are tracked on the order

04Reports and an AI assistant answer questions over the data

What we built

Screens, with dummy data.

AAdyam

Inbox12

Orders48

Tracking31

Dispatch

Reports

Y•••• R.

InboxWhatsApp · web · emailSearch

Ra•••• S.Teak side table · quote Q-21•• sent2mLead

+44 7••• ••1 208Where is my order DZ-10••8?9mOrder

Me••• K.COD confirmed · ₹18,•0014mCOD

A•••• PatelPincode 4000•• serviceable · 6 days31mDelivery

J••• LeeInvoice INV-0••3 paid · $1,2•01hPaid

S••• FernandesCan I change the finish to oak?2hChange

Ra•••• S. · +91 98••• ••412Lead · quote sent

Hi, is the teak side table available in walnut? Delivery to 4000••.

Yes. Walnut finish, 10 to 12 days. Quote Q-21••: $420, delivery included to 4000••.

Please confirm the order.

AI draft: "Order DZ-10••9 created. Pay 50% to start…"Approve

Inbox and leads

AAdyam

Inbox12

Orders48

Tracking31

Dispatch

Reports

Y•••• R.

Dispatch boardthis weekSearch

To source3

#10••6

Bookshelf ×2

due Mon

#10••3

Side table

due Tue

#10••1

Mandir, teak

due Tue

In production4

#10••2

Dining set

6 days

#10••0

Console table

4 days

#09••8

Bar stools ×4

2 days

Packed2

#10••7

Mandir, walnut

COD ✓

#09••9

Bookshelf

label

Shipped5

#10••8

Dining set

AWB 1•••2

#09••7

Side table

AWB 8•••0

#09••5

Planter ×3

AWB 3•••1

Orders, production and dispatch board

Results

Facts we can publish today.

In daily use by the client’s team

Replaced a spreadsheet and a shared phone

Now sold as Adyam, the console any store can run

Numbers published when the client approves them

Numbers are published when the client approves them. Nothing here is invented.

Want the same for your store?

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